Frequently Asked Questions
Everything you need to know about shopping with PlainJaneStPete.
How long will it take for my order to ship?
All orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the United States.
What is your return policy?
We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that sale items and intimates are final sale.
How do I know which size to choose?
Each product page features a specific size guide. Since we curate a variety of labels, we also include notes in the description if an item runs small, large, or true to size.
Do you offer international shipping?
Currently, PlainJaneStPete ships exclusively within the United States. We hope to expand our shipping options to international fashion lovers in the near future.
Can I change or cancel my order after it has been placed?
We aim to ship orders as quickly as possible. If you need to make a change, please email us within 1 hour of placing your order and we will do our best to accommodate you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.